Privacy Policy
Last updated: 03/14/2025
At Training Zenika, we take the protection of your personal data very seriously. This Privacy Policy aims to inform you about how we collect, use, and protect your information.
1. Data Controller
The data controller is Zenika, headquartered at:
Zenika Paris 53 rue de Chateaudun 75009 Paris
For any questions regarding data protection, you can contact us at info[at]zenika.com.
2. Data Collected
We collect the following categories of data:
Identification information: Name, surname, email address, phone number, company
Connection information: IP address, cookies, browsing logs
Training data: Attended sessions, learning preferences
Billing data: Postal address, payment information
This data is collected directly from you when you register, browse our website, or interact with our services.
3. Purpose of Data Processing
Your data is collected for the following purposes:
Managing your registration and access to training sessions
Personalizing your user experience
Administrative and accounting tracking
Improving our services and conducting statistical analysis
Conducting commercial and marketing actions, including retargeting through Meta Pixel and LinkedIn Pixel
Complying with legal and regulatory obligations
4. Legal Basis for Processing
We process your data based on:
Your consent, when required (e.g., newsletter subscription, marketing cookies)
Contractual necessity, to provide our training services
Our legitimate interest, to improve our services and conduct targeted marketing
Legal obligations, particularly regarding invoicing and accounting
5. Data Recipients
Your data may be shared with:
Our authorized internal teams
Our technical service providers (hosting, technical support, emailing tools)
Our training partners
Cookies Bots, used as a partner for cookie and consent management
Advertising platforms (e.g., Meta, LinkedIn) for retargeting campaigns
We do not sell or rent your data to third parties.
6. Data Retention Period
We retain your data for the period strictly necessary for the purposes of processing:
Client data: 3 years after the last contact
Billing data: 10 years (legal obligation)
Cookies and browsing logs: 13 months
7. Data Security
We implement technical and organizational security measures to protect your data from unauthorized access, loss, or destruction.
8. Your Rights
In accordance with the GDPR, you have the following rights:
Right of access: Obtain a copy of your data
Right of rectification: Correct inaccurate data
Right to erasure: Request the deletion of your data
Right to object: Refuse certain processing operations
Right to data portability: Retrieve your data in a usable format
Right to restrict processing
To exercise your rights, contact us at info[at]zenika.com with your request.
9. Cookies
We use cookies to enhance your experience on our website. Some cookies are essential for the site's functionality, while others are used for analytics and marketing purposes, including retargeting via Meta Pixel and LinkedIn Pixel.
We use Cookies Bots to manage cookie consent. You can manage your preferences through your browser settings or our consent banner.
10. Changes to the Privacy Policy
We reserve the right to modify this Policy at any time. The latest version will always be accessible on our website.