Privacy Policy

Last updated: 03/14/2025

At Training Zenika, we take the protection of your personal data very seriously. This Privacy Policy aims to inform you about how we collect, use, and protect your information.

1. Data Controller

The data controller is Zenika, headquartered at:

Zenika Paris 53 rue de Chateaudun 75009 Paris

For any questions regarding data protection, you can contact us at info[at]zenika.com.

2. Data Collected

We collect the following categories of data:

  • Identification information: Name, surname, email address, phone number, company

  • Connection information: IP address, cookies, browsing logs

  • Training data: Attended sessions, learning preferences

  • Billing data: Postal address, payment information

This data is collected directly from you when you register, browse our website, or interact with our services.

3. Purpose of Data Processing

Your data is collected for the following purposes:

  • Managing your registration and access to training sessions

  • Personalizing your user experience

  • Administrative and accounting tracking

  • Improving our services and conducting statistical analysis

  • Conducting commercial and marketing actions, including retargeting through Meta Pixel and LinkedIn Pixel

  • Complying with legal and regulatory obligations

4. Legal Basis for Processing

We process your data based on:

  • Your consent, when required (e.g., newsletter subscription, marketing cookies)

  • Contractual necessity, to provide our training services

  • Our legitimate interest, to improve our services and conduct targeted marketing

  • Legal obligations, particularly regarding invoicing and accounting

5. Data Recipients

Your data may be shared with:

  • Our authorized internal teams

  • Our technical service providers (hosting, technical support, emailing tools)

  • Our training partners

  • Cookies Bots, used as a partner for cookie and consent management

  • Advertising platforms (e.g., Meta, LinkedIn) for retargeting campaigns

We do not sell or rent your data to third parties.

6. Data Retention Period

We retain your data for the period strictly necessary for the purposes of processing:

  • Client data: 3 years after the last contact

  • Billing data: 10 years (legal obligation)

  • Cookies and browsing logs: 13 months

7. Data Security

We implement technical and organizational security measures to protect your data from unauthorized access, loss, or destruction.

8. Your Rights

In accordance with the GDPR, you have the following rights:

  • Right of access: Obtain a copy of your data

  • Right of rectification: Correct inaccurate data

  • Right to erasure: Request the deletion of your data

  • Right to object: Refuse certain processing operations

  • Right to data portability: Retrieve your data in a usable format

  • Right to restrict processing

To exercise your rights, contact us at info[at]zenika.com with your request.

9. Cookies

We use cookies to enhance your experience on our website. Some cookies are essential for the site's functionality, while others are used for analytics and marketing purposes, including retargeting via Meta Pixel and LinkedIn Pixel.

We use Cookies Bots to manage cookie consent. You can manage your preferences through your browser settings or our consent banner.

10. Changes to the Privacy Policy

We reserve the right to modify this Policy at any time. The latest version will always be accessible on our website.

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